Peony Designs Delivery Policy

At Peony Designs, we want your purchases to arrive safely, swiftly, and with the same care we put into curating each piece. Below you'll find everything you need to know about how we deliver our items across the UK.

UK Delivery Times & Dispatch
All orders are dispatched within 1–2 working days of courier collection, depending on the size and weight of the item.
Smaller items are typically sent via tracked standard courier services (e.g. Royal Mail, Evri, or DPD).
Larger or heavier items (such as rugs or furniture) may be shipped via specialist couriers, with delivery taking slightly longer depending on your location.
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Shipping Rates
Delivery costs are calculated at checkout based on the weight, dimensions, and destination of your order.
Where possible, we group items to reduce shipping costs for you.
You will receive a tracking link once your order has been dispatched.
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Local Delivery (Neighbouring Postcodes Only)
We offer a Local Delivery Drop-Off service for customers in neighbouring postcodes.
Eligible postcodes will automatically trigger the local delivery option at checkout.
Local deliveries are typically fulfilled within 2–3 working days, and we’ll contact you to confirm a convenient drop-off time.
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Additional Information
If you are ordering a rug, furniture piece, or fragile item, we may contact you to confirm access details or special delivery instructions.
For urgent orders, please email us at info@peonydesigns.co.uk and we’ll do our best to accommodate.
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Questions or Special Requests?
We’re here to help. Get in touch at info@peonydesigns.co.uk if you need assistance with shipping quotes, special arrangements, or tracking updates.